7:30 - 8:00

 REGISTRATION - REFRESHMENTS - EXHIBIT HALL

 8:00 – 9:00

 KEYNOTE SPEAKER – Forrest W. Breyfogle III, ASQ Fellow, Founder and CEO Smarter Solutions, Inc. 
 TOPIC: Why Go Beyond Lean Six Sigma and the Balanced Scorecard?

 9:00 – 9:15

 BREAK - EXHIBIT HALL

 Track

TRACK 1

Lean Six Sigma

TRACK 2

Tools

TRACK 3

Software

TRACK 4

Special

9:25- 10:20

11A Evan Miller,

President, Hertzler Systems

Key Technology Drivers of Best-in-Class Quality –A Research Report and analysis

12A Rob Michaels, Sr. Supply

Chain Project Manager, Phillips Healthcare

Supply Chain Metrics for World Class Enterprise

13A Thomas M. Cagley, Vice

President; David Consulting

Group

One Size Fits… Someone

Other Than Me

(on selecting an Engineering model for your organization

14A Paula Esty, Sr. Environmental

Systems Specialist, Capaccio

Environmental Engineering Inc.

OHSAS 18001:2007 Revision – What Has Changed?

 10:30-11:25

11B Alexis Goncalves

Business Innovation

Consultant Georgetown

University CIED Program

Innovation Hardwired:  A Model to Drive World Class Transformation

12B Tom Albrecht, VP Business

Development; Hertzler Systems

Building Real-Time Quality Dashboards

13B Tony Raymond, President,

New Harbor SQA, LLC

Software Metrics are Not

Just about Bugs!

14B Joe Azary, President; Azary

Technologies, LLC

Outsourcing in the Medical Device Industry

11:35-12:30

11C Kay Kendall, Director

& Master Black Belt, Sun

Microsystems, Inc

“Is it Time to “Reboot” Your Lean Sigma Initiative?”

12C Jim Whitman, Sr.

Consultant; Quality &

Productivity Solutions, Inc.

Focus Your Organization on Strategy for driving right improvements

13C Dmitri Yakovlev, Director of

Client Services; qaSignature Inc.

Incorporating VM Technology into Automated Testing Infrastructure

14C Sandy Liebesman, President;

Sanford Quality Consulting, LLC

Risk Management: Essential in Today’s Global Economy

 12:30- 2:10

 LUNCH & KEYNOTE SPEAKER:  Daniela Garcia –Area Director of Quality & Productivity, Ritz-Carlton Hotels
 TOPIC:  Performance Excellence Journey at Ritz Carlton; Malcolm Baldrige Award Winner Corporation

 2:20 - 3:15

11D Lou Johnson, Sr.

Technical Training

Specialist; Minitab, Inc

Workshop:  Robust Design Experiments to Reduce Process Variation

12D Jack Reardon, Sr. Consultant,

 Quality & Productivity Solutions, Inc.

Process Auditing

13D Marc Rene, Director, Major

Insurance Company

A Roadmap Transforming into Security Tester

14D Jim Toney, Project Manager,

ICF International & Rodica Sandor-Scoma, Clinical Administrative

Director, IMSVA Mt. Vernon Hospital

Emerging Aviation Safety Management Systems – Adaptable to Healthcare?

 3:35 -5:00
Interactive Workshops

11E Sean Anzuoni, 

President; Quantum Leap

Engineering Inc.

Workshop- Mapping to reduce Waste

12E Jack Meagher, Manufacturing Excellence Coordinator; New Hampshire Ball Bearing

A Serious (and not so serious) Review of Statistical Tools and Analysis

13E Sanjay Patel, Managing Director; Perpetuating Technologies, LCC

Deploying ISO System with Six Sigma concepts in Software Organizations

14E  Angelo Scangas, President;

Quality Support Group, Inc.

Improving ISO 13485 Management System

 6:00 - 8:30

 RECEPTION, ENTERTAINMENT, DINNER, AWARDS, AND $2000 worth of  PRIZES:  

7:30 - 8:00

 REFRESHMENTS - EXHIBIT HALL

 8:00 – 9:00

 KEYNOTE SPEAKER – Mr. Michael Fanning, SVP and COO, MassMutual Financial
 TOPIC: Customer Focused Continuous Improvement Journey using People and Processes

 9:00 – 9:15

 BREAK - EXHIBIT HALL

 Track

TRACK 1

Management Systems

TRACK 2

People

TRACK 3

Software

TRACK 4

Reliability

9:25- 10:20

21A Baskar Kotte,

President; Quality Systems

Enhancements

ISO 9001:2008 – Changes

22A Dick Shainin, President;

Shainin LLC

Methods Vs Leadership; Which matters Most?

23A Joseph Raynus, Founder,

Principal Consultant;

ShareDynamics Inc.

Software Metrics are Not Just about Bugs!

24A Nihar Senapati, Sr. Reliability Engineer; GE Healthcare

Delivering a Compliant and Risk Focused DFR (Design for Reliability) Program for Medical Devices

 10:30-11:25

21B Helen Van Diver,

Quality Specialist; Eagle Bridge Machine & Tool

Workshop - A Practical Approach to User Friendly Documentation

22B Jay Patel, President

Quality & Productivity Solutions,

Inc.

Changing Roles of Quality Professionals in the Next Decade

23B Robin Goldsmith, President;

Go Pro Management, Inc.

Testing the Untestable

(on testability of

requirements & design)

24B Philip Bedard, Sr. Principal Engineer; Raytheon

An Improved Approach to Fault Detection / Fault Isolation (FDFI) Verification

11:35-12:30

21C George Zeliger, Env.

Engineer/Statistician, Mass

DEP

Crucial Role of Optimization in Statistical Control of Technological Processes

22C Gabriele Crognale, Owner;

MCG Associates

Reducing Greenhouse Gas Emissions: Saving Some Green and Getting Ahead  

23C Don Holmes, President Stochos Inc & Ehran  Mergen, Professor, Rochester Institute of Technology

Statistical Process Control and Acceptance Charts

24C Aaron C. DerMarderosian Jr. , Sr. Electrical Engineer; Raytheon &

Kenneth Rispoli, Engineer; Raytheon

Power Supply Reliability – COTS Component Integration, Lessons Learned

 12:30- 2:10

 LUNCH & KEYNOTE SPEAKER:  Chris Bujak, Global Director, Air Products
 TOPIC:  True Transformation: What Does It Deliver? What Does It Demand?

 2:20 - 3:15

21D Sherry Gordon,

President; Value Chain

Group

Leveraging Supplier

 Value Through Performance Evaluation

22D Wally Hauck, Owner;

Quality or Performance

Appraisals – Choose one

23D Vladimir Riabov, Professor, Dept. of Mathematics & Computer Science; Rivier College

Applying Software Quality Metrics in Objective- Oriented Design and Testing of Networking Systems

24D Mike Flanagan, Reliability Engineer; Raytheon, James Perreira & Pam Winters; Raytheon

Planned Availability Maintenance Concepts

 3:35 -5:00

Interactive Workshops

21E Michael Seeger,

President; Optimal

Business Solutions

Workshop – Process Approach and Auditing Processes

22E   David Levy, Principal

Consultant; Levy Quality Consulting, LLC  & Aimee

Seigler, Global Compliance Manager, Benchmark

Common Sense:  Does it Exist?

23E Steve Rakitin, President, Software Quality Consulting Inc.

Improving Software Reliability

24E Keith Donaldson, President; Engineered Materials, Inc  &

Joe Spitz, Liberty Packaging Inc.

New European Legislation, Asian Pollution Levels – How Packaging Can Increase Electronic Reliability in the Face of These Challenges