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Lean Six Sigma Process Facilitation
Lead small-scale process improvements, understand and get beyond conflict,
create an atmosphere conducive to change, and ward off “group think” as
presented in the story, “A trip to Abilene”.
Don’t miss this chance to learn how to look at things
differently, do more
with less, increase quality and customer satisfaction!
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This Two-day session Covers:
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Problem Identification – You think you have a problem, but how do you know?
Building a Business Case – Gaining buy-in from others
Process Mapping – Understanding current state through mapping
Gathering Voice of the Customer – Getting the most from your customers
Data Collection – Techniques for gathering and presenting data to others
Analysis Paralysis – Data; what is too much? What is not enough?
Root Cause Analysis – Solving problem by understanding the causes.
Creating Solutions – How to create a robust plan for success.
Locking in the Gains
Control to keep progress moving forward
Highlighting Improvements beyond dollars and cents
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Lisa-Marie Nesbitt has over ten years experience both as a consultant and
in industry in training, facilitating, coaching, and leading the deployment of business-process
improvement strategies. This experience is in industries such as Manufacturing,
IT, Insurance, Marketing and Healthcare.
Ms. Nesbitt has an operational background with sales, marketing, global supply chain
operations, and enterprise-wide supply to demand systems. She holds a Global M.B.A,
Masters in Organizational Leadership, and Bachelors in Marketing. She is a certified
Six Sigma Master Black Belt, Project Management Professional, Supply Chain Professional
and Production and Inventory Management.
Ms. Nesbitt has worked with many large companies with a collaborative approach.
Her specialties include; Team Building, Project Management, Global Supply Chain
Management, Lean Enterprise, Continuous Process Improvement, Vendor Relationship
Management, Metrics Development and Strategic Planning.
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WHEN:
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October 21-22, 2010 |
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WHERE:
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Best Western Royal Plaza
Marlborough, MA |
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Course Code:
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108 |
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TIME:
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9:00 am to 5:00 pm |
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TO REGISTER PLEASE VISIT OUR WEBSITE.
NEQC Administration, Phone: (508) 987-3800 Fax: (508) 987-1464
E-mail: Registration@neqc.org
Website: www.neqc.org
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